Shipping Policy

 

1. Processing and Handling

• Order Processing: Orders are typically processed the same day the order is placed .

• Order Confirmation: Once your order is processed, you will receive an email confirmation with tracking information.

 

2. Shipping Methods and Times

• Shipping Options: We offer standard and expedited shipping options.

• Delivery Times: Delivery times may vary depending on your location and the selected shipping method. Please refer to the estimated delivery time provided during the checkout process.

 

3. Shipping Costs

• Shipping Charges: Shipping costs are calculated based on the weight of your order and the location.

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4. Order Tracking

• Tracking Information: Once your order is shipped, you will receive an email with tracking details to monitor the status of your delivery.

 

 

Returns and Refunds Policy

 

1. Return Eligibility

• Timeframe: You may initiate a return within 2 days from the date of delivery.

• Condition: Items must be unused, in their original packaging, and in resalable condition to be eligible for a return.

 

2. How to Initiate a Return

• Contact Us: To initiate a return, please [contact us via email: arcomputers.1234@gmail.com or call us @ 9035497649] with your order number and the reason for the return.

• Return Authorization: We will provide you with a Return Authorization Number and further instructions.

 

3. Return Shipping

• Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

 

4. Refunds

• Refund Process: Refunds will be issued once we receive and inspect the returned items.

• Refund Method: Refunds will be processed using the original payment method.

 

5. Exchanges

• Exchange Policy: We do not offer direct exchanges. If you need a different item, please initiate a return and place a new order.

 

6. Damaged or Defective Items

• Reporting Damages: If you receive a damaged or defective item, please contact us within 2 days of receiving your order with photos and a description of the issue.

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